Program specifics about earning a Medical Office Specialist Diploma at Northland.
Graduates are highly trained office specialists who are responsible for the coordination of the day-to-day medical office functions of patient appointment scheduling, telephone communications, medical record maintenance, medical transcription, and patient billing processes. Successful medical office specialists have excellent communication skills and exhibit a high degree of professionalism in their work. Emphasis areas available in the major include medical insurance and coding.
Program Accreditation
Northland Community & Technical College is accredited by the Higher Learning Commission of the North Central Association of Colleges and Schools.
Program Learner Outcomes
- Student will demonstrate professional business communication in writing and speaking.
- Student will use correct medical terminology in all healthcare applications.
- Student will utilize appropriate technologies for healthcare applications.
- Student will prepare and manage records according to healthcare standards.
- Student will demonstrate professional workplace habits, including punctuality, attitudes, and behaviors expected of the medical office specialist profession.
- Student will perform diagnosis and procedure coding accurately and properly.
- Student will apply correct insurance procedures to medical office specialist tasks.
- Student will provide optimal, professional services expected by patients and employers while performing required administrative duties.
- Student will demonstrate critical thinking and problem-solving skills in a variety of medical office specialist situations.
- Student will demonstrate interpersonal skills through effective listening, written, and oral communication in diverse situations.
- Student will exhibit professional, ethical practice, including confidentiality and other security and HIPAA requirements.
Additional Program Resources
- 2020-22 Medical Office Specialist
- 2017-20 Medical Office Specialist
- 2015-17 Medical Office Specialist
- 2013-15 Medical Office Specialist
- 2011-13 Medical Office Specialist
- 2010-11 Medical Secretary Technology