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Specifics

Program Details

Program specifics about earning an Administrative Office Specalist Diploma at Northland.

This program prepares students with a full range of office knowledge and skills to successfully support management in a professional office setting. Students will develop skills in communication, human relations, software applications, office management, bookkeeping, filing, records management, and document processing. Students have the opportunity to advance to the Administrative Professional AAS degree.

Program Accreditation

Northland Community & Technical College is accredited by the Higher Learning Commission of the North Central Association of Colleges and Schools.

Program Learner Outcomes

  1. Student will demonstrate professional workplace habits including punctuality, etiquette, dress, attitude, and manners appropriate for administrative support personnel.
  2. Student will utilize appropriate computer software efficiently and accurately to perform office tasks required in a business setting.
  3. Student will use proper keyboarding techniques efficiently and accurately.
  4. Student will demonstrate ergonomic principles and safe practices when using computer technology.
  5. Student will apply standard organizational skills to the management of projects, daily schedules, work priorities, and multiple tasks.
  6. Student will demonstrate critical-thinking and problem-solving skills independently or within team situations.
  7. Student will apply principles of Standard English and vocabulary to written and oral communications.
  8. Student will demonstrate interpersonal skills through effective listening, written and oral communications in diverse situations.
  9. Student will apply current and emerging office technologies efficiently and accurately required in a business setting.
  10. Student will record and analyze business transactions and financial documents related to the accounting cycle.
  11. Student will demonstrate professional customer service.

Additional Program Resources