Sales Representative

Job Description:  
Schedule (may change based on business needs):
Monday – Friday 9:30 A.M. – 6:00 P.M.
Position Overview:
Process fax, email, 3rd party website, Internet orders and sales inquiries for domestic and International customers. Respond to phone calls and web chat requests from the customers as well as collaborate with other internal departments to provide superior service to our customers.

Must be able to…
• Respond to customer inquiries via phone, fax, email, Internet, and web chat
• Process orders submitted via fax, email, 3rd party websites, and Internet
• Direct customer inquiries to appropriate department or person
• Interact with foreign sales and support personnel to provide service to customers
• Complete Internet Registration requests
• Maintain and comply with US Export Laws

Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time.
Required Knowledge, Skills, and Experience
Minimum/Essential Qualifications:
• High School Diploma or equivalent
• Must have good voice quality and tone and be able to read, write, and communicate in English
• Basic typing, phone, and computer navigation skills
• Ability to provide a positive, professional and enthusiastic outlook or perspective when interacting with customers
• Demonstrated ability to change focus quickly based on requests by customers and employees/management
• Good listening skills to gain full understanding of customers needs
• Ability to actively participate as a team member in order to meet departmental goals
• Ability to speak to customers on the phone for a minimum of six hours a day
• Dependable, responsible contributor committed to excellence and success
• Generally, spend the workday sitting at a workstation and operating computer devices, such as, but not limited to keyboard, mouse and screen
• Generally, spend the workday performing repetitive motions that involve or affect the hands, head, and other parts of your body
• Must demonstrate the following behavioral competencies: attention to detail, customer/client focus, ethical conduct, manages execution, personal effectiveness/credibility, positive attitude and professionalism

Digi Key
Job Location:  
Thief River Falls
Salary Range:  
is $15.68 per hour
Application Procedure:  
Please have them apply on our website:
Application Deadline:  

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