• Develop a college-wide institutional research center:
  • Serve as a central resource for the request, compilation, and electronic repository of institutional data.

• Improve the effectiveness and efficiency of the use of college facilities:
  • Improve communication with internal constituents regarding scheduling processes.
  • Promote college-wide and departmental continuous improvement.

• Provide an electronic system for facility work orders:
  • Utilize Grouplink for facility related requests.

• Utilize technology in a college-wide energy management system:
  • Become 100% compatible with climate control/Invensys college-wide.

• Maintain and improve facilities into the future:
  • Submit bonding requests for 2010 Capital Bonding Projects.
  • Utilize system suggested survey results as a tool for improvement of operations and staff motivation.

• Create an effective college-wide recycling program:
  • Improve and standardize college-wide recycling program.

• Improve communication regarding facility related topics:
  • Find new ways to communicate to employees, customers, and students.

• Create an efficient vehicle use process:
  • Ensure all employees and students are aware of process.

• Increase enthusiasm of maintenance staff:
  • Implement new ways to motivate employees.

• Increase efficiencies of the purchasing process:
  • Increase use of the electronic purchase requisition process.
  • Develop procedure for on-line approval of credit card purchases.

• Standardize common business practices college-wide:
  • Increase chargeback efficiencies by utilizing the “Cost Allocation” module.
  • Develop standard operating procedures for specific work tasks to assist in cross training.

• Develop college-wide data-driven management tools that utilize our information in ISRS:
  • Train Business Office staff in BRIO, Oracle Operational Database, and other reporting tools.

• Promote technology as a tool in continuous improvement of college operations:
  • Expand the use of the shared Business Services folder on the N Drive.

• Increase effectiveness and efficiency of Business Services:
  • Realign job responsibilities within the business office due to personnel changes.

• Implement SOP to address findings from the OLA:
  • Improve compliance with regulations/policies.
  • Implement departmental changes as necessary.

• Explore alternate formats for budgets and other financial data.
  • Improve communication to employees.

• Develop and implement an effective safety program:
  • Establish roles and responsibilities of Safety Officer.
  • Manage required safety training.
  • Maintain current MSDS inventory.
  • Maintain safe work environment by addressing reported safety concerns.
  • Enhance the Drug Free Schools and Campuses Act Compliance Activities.

• Develop and implement an effective performance management system:
  • Ensure staff performance appraisals are conducted annually.

• Review and revise employee selection process:
  • Develop and implement search committee candidate review summary.

• Review and revise new employee orientation process:
  • Develop and implement online orientation.
  • Implement new employee checklist.

• Implement an online system for employee assignments:
  • Implement system for notification of assignments, office assignments, building access, and finance management.

• Implement programmatic online employee directory:
  • Improve efficiency by implementing an automatic programmed online employee directory.

• Implement standard operating procedures to address findings from the Office of Legislative Auditor.
  • Improve compliance with regulations/policies.
  • Implement departmental changes as necessary.

• Affirmative Action Plan:
  • Write an effective affirmative action plan.

• Utilize the online I-9 verification system:
  • Implement E-Verify, the online I-9 verification system for employment verification of new employees.

• Develop and implement Security Awareness Program:
  • Ensure employees complete required security awareness training.

• Develop and implement Continuous Improvement Training Program:
  • Provide opportunities for professional develop for employees.
  • Research and compile leadership development information from other system institutions.

• Provide professional development opportunities for Northland College employees:
  • Create professional development plan.

• Increase effectiveness and efficiencies through the use of technology:
  • Provide Grouplink as a single point of contact for all technology related needs and services.
  • Streamline college-wide document management.
  • Increase efficiency and effectiveness of communication system.
  • Promote college-wide and departmental continuous improvement.
  • Expand information technology solutions.

• Promote and facilitate the use of technology:
  • Gather input and promote employee and student involvement at technology committee meetings.
  • Maintain recycling plans to ensure equipment is up to date and in good working order.
  • Develop on-going employee learning opportunities in technology.
  • Continuously add to and update technology training web site.
  • Offer training and promote D2L as a learning tool.

• Explore the possibility of National and/or Regional Skill/Standard Testing of the technical profession where they exist.
• Investigate external measurements of learning outcomes in liberal arts.
• Improve measurement and reporting of institutional learner outcomes.
• Continuously improve the assessment tools and processes.
• Incorporating college institution effectiveness data within academic assessment and program review – set goals and develop strategies for improvement.

• Meet the Perkins Goals.
• Implement the College Athletic Strategic Plan.
• Complete Student Affairs Assessment Plan.
• Complete the objectives of the Access and Opportunity Grant.
• Improve student advising services.

• Provide CI training to all Northland College supervisors.
• Provide CI training to CI committee members.
• Develop and conduct a needs assessment for employee training.
• Provide training opportunities for employees based on assessment.
• Provide strengths-based training opportunities for employees.
• Develop staff development plan/recommendations per position.
• Develop an internal marketing strategy to encourage training.
• Conduct strengths finder session for committee.

• Develop a satisfaction survey system for employees and students utilizing the Net Promoter Score.
• Analyze results from current college surveys and create action plans to correct any deficiencies.

• Due to the recent hire of a Director of Marketing and Communications, the activities for this committee are still under development. The Director of Marketing and Communications has made this task a priority, and the information will be posted to this web site upon completion.

• Campus signage.
• Review facilities master plan.
• Review and update HEAPR projects list.
• Review capital bonding projects.
• Review all college building and grounds construction projects.
• Prioritize sort and shine list.

• Survey students to gather input and ideas on ways to continuously improve technology at Northland.
• Equipment – recycle equipment based on equipment recycling plan.
• Survey students to gather ideas for technology training, needs, and ideas.
• Review and research ways to improve existing technology services available to students, such as e-mail, portals, printing, etc.
• Review and implement additional Network Security System tools and methods.
• Include in fiscal year priorities and goals annual maintenance costs for backup systems, equipment maintenance and e-mail scanning subscriptions.
• Annually review and update the Technology action plans/priorities and accomplishments.