Field Technician I

Job Description:  
Midco has been blazing trails since 1931, bringing innovation to the world of telecommunications and delighting customers with exceptional service. Through ambition, imagination and a genuine commitment to each other, Midco proudly serves more than 385,000 residential and business customers in 342 communities in Kansas, Minnesota, North Dakota, South Dakota, and Wisconsin. We are also dedicated to making our communities better places to live, work and play. Ready to work at Midco? We thought so. Here are a few more reasons why Midco is one of the best places to work:
• Free and discounted Midco services
• Tuition reimbursement
• Support of employee involvement in the communities we serve
• Employee referral program
• Wellness programs
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Responsible for supporting the compensation needs of our sales organization including providing analytical support on sales performance and incentive compensation. Develop, implement and administer sales commission and incentive programs. Work closely with all levels of the organization including Sales and Operations on commission and incentive compensation plans.
• Work closely with Sales, Finance and HR to align and support the development, implementation and administration of new and existing sales compensation plans. Analyze and validate sales performance results and provide interpretation and recommendations for plan design.
• Create and produce forecasts, reports and ad hoc requests. Produce reports that provide insight and guidance for sales strategy development and maximum sales efficiency.
• Collaborates with SMEs and business partners to analyze their needs and develop reports and deliverables for management. Develop, prepare and facilitate meetings and presentations to senior leadership.
• Provide recommendations for operational efficiencies and process improvements and assist in policy development to support change initiatives. Evaluate sales support systems and programs to ensure they continue to meet the needs of the sales force.
• Administer sales commission programs. Review commission payment reports for accuracy. Calculate quarterly bonus payments based on plan provisions.
• Administer and manage day-to-day operations using the Xactly software program. Track, research and resolve commission calculation inquiries. Maintain Xactly software including system setup and maintenance. Update commission plans, quotas and rate tables in Xactly annually.
• Work closely with key stakeholders to develop and update non-sales incentive plan documents annually. Interpret data, analyze results, and provide information to determine operational impact, trends and opportunities.
• Maintain a thorough understanding of Midco’s compensation plans to ensure payments are accurate and in compliance with plan documents.
• Prioritize and organize work to meet deadlines.
• Communicate effectively and professionally in all forms of communication with internal and external customers.
• Adhere to Midcos privacy guidelines to ensure each customers privacy.
• Maintain regular attendance as required by your position.
• Must be results orientated self-starter; organized, detailed and possessing strong analytical skills.
• Excellent interpersonal skills with ability to build and maintain effective working relationships.
• Demonstrates the drive and the motivation to deliver high quality results based on through analysis.
• Apply personal ethics, honesty, initiative, and confidentiality in all areas of responsibility.
• Possess an enthusiastic, optimistic, and detail-oriented approach towards work and all work projects.
• Possess strong problem solving and analytical skills.
• Applies good judgment in selecting methods and techniques for obtaining solutions.
• Identify opportunities for improvement while creating and implementing viable solutions.
• Support the mission, vision, and values of Midco
• Actively follow Midcos policies and procedures.
• Perform other duties as assigned.
Note: Management reserves the right to assign or reassign functions and responsibilities to this job description at any time
• Minimum 5 years of financial analysis or compensation experience required
• Bachelors degree required with an emphasis in Finance or Accounting preferred.
• SPHR or SHRM-CP desired.
• Experience with an automated sales compensation management system a plus.
• Exceptional problem solving and analytical skills; ability to analyze complex business problems and make sound business decisions.
• Highly proficient at creating effective compensation and financial models and reports including experience working with Tableau. Expert proficiency in MS Excel including pivot tables, complex formulas, and lookup functions.
• The employee is occasionally required to reach with hands and arms, stoop, kneel, or crouch.
• The noise level in the work environment is moderate.
• Employees may be required to work in excess of 40 hours per week and other than normal business hours, such as holidays, evenings and weekends as business demands.
Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, or any other characteristic protected by law.

Job Location:  
Grand Forks, ND
Salary Range:  
Application Procedure:  
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Application Deadline:  

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