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Intern – Field Operations Full time, paid internship

Job Description:  
Midco is seeking innovative ideas, can-do attitudes and inclusive mindsets for its 2018 Summer Internship Program. From strategizing a project from inception to execution, to presenting outcomes to senior leaders, the Midco Internship Program equips workers with the skills needed to succeed in the workplace.
Midcos team of 1,500 strong is driven to be the best communications company in the country. Were also dedicated to making our communities better places to live, work and play. Not sure what your future job may be? Midco offers real-life experience, mentoring, job shadowing, career workshops, and so much more!
As a Field Operations Intern youll get a chance to see all parts of Field Operations! From working with the Field Tech team to Construction to Engineering. Even see how things work right in the Headend!
Ready to intern at Midco? We thought so. Here are a few more reasons why Midco is one of the best places to intern:
• Paid positions
• Free and discounted Midco services
• Interact with 24 other fun, enthusiastic interns in a diverse work environment
This is a PAID 12-week internship. Internships typically beging in June and end in August.
Visit https://www.midco.com/careers/midco-internships/ to learn about internship opportunities and apply today.
JOB PURPOSE
Work as a part of the Field Operations teams performing installations and troubleshooting issues for video, data, and voice services in a broadband HFC system.
KEY FUNCTIONS
• Perform installation work including but not limited to voice, video and data installs, and service changes and disconnects in customer homes and places of business.
• Produce accurate daily and monthly reports.
• Resolve problems with all Midco services as the customers demand.
• Repair and maintain outside network as necessary.
• Cross- train on additional services to meet customer demand.
• Participate in team efforts to support customer satisfaction.
• Provide quality installation and repair of services to our customers.
• Be willing to work on special projects as assigned.
• Apply a positive customer service attitude in interactions with all internal customers.
• Be able to meet the physical demands of the job within the prescribed work environment.
• Communicate effectively and professionally in all forms of communication with internal and external customers.
• Adhere to Midco privacy guidelines to ensure each customers privacy.
• Maintain regular attendance as required by your position.
ADDITIONAL FUNCTIONS AND RESPONSIBILITIES
• Function as an effective team member while supporting the efforts and concepts of other departments.
• Support the mission, vision, and values of Midco.
• Apply personal ethics, honesty, initiative, flexibility, responsibility and confidentiality in all areas of responsibility.
• Possess an enthusiastic, energetic, self-motivated, and detail-oriented approach towards work and all work projects.
• Possess strong problem solving and decision making skills while using good judgment.
• Multi-task and change from one task to another without loss of efficiency or composure.
• Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with customers, clients, co-workers and management.
• Identify opportunities for improvement while creating and implementing viable solutions
• Actively follow Midcontinent policies and procedures.
• Perform other duties as assigned.
EXPERIENCE AND EDUCATION
• Associates Degree in progress; internship will preferably take place upon completion of first year.
• Telecommunications, electronics or related field of study preferred.
• High School Diploma or GED required.
WORK ENVIRONMENT AND PHYSICAL DEMANDS
• The employee is occasionally required to reach with hands and arms, stoop, kneel, or crouch. The employee must occasionally lift and/or carry loads of up to 70 lbs.
• The noise level in the work environment is moderate to loud.
• Employees may be required to work in excess of 40 hours per week and other than normal business hours, such as holidays, evenings and weekends as business demands.

Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, or any other characteristic protected by law.
Company:  
Midco
Job Location:  
West Fargo, ND
Application Procedure:  
Apply online at www.MidcoCareers.com
Application Deadline:  
03-31-2018



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