Sales, Marketing, & Management

CPTR 1128 - Help Desk Concepts

Credits: 3

Course Description:

This course covers all aspects of the Help Desk and the Help Desk industry. A solid foundation will be provided upon which students, who desire to enter the Help Desk industry, or strive to advance in the industry, can build their skills and knowledge.

Prerequisite(s):

None

Lec/Lab/OJT:

2/1/0

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