Customer Service

  • Credits: 16
  • Degree Type: Certificate
  • Campus: East Grand Forks, Thief River Falls, Online

Semester Schedule Breakdown

East Grand Forks Campus


Required Courses

1st Fall Semester

Course # Course Name LEC / LAB / OJT Credits
MKTG 1108 Customer Relations Mgmt 3/0/0 3 credits
MKTG 2200 Prin of Marketing 3/0/0 3 credits
SSCI 1101 Human Relations 3/0/0 3 credits
  G1: Communication Elec ( *See Elective Options Listed Below ) 3 credits
  Technical Electives 4 credits
TOTAL SEMESTER CREDITS: 16 credits
 

Program Specific Elective Course Options

Course # Course Name Credits
CPTR 1104Intro to Computer Tech 3 credits
CRLT 2103Job Seeking/Keeping 1 credits
HPER 1410First Aid/CPR 1 credits
MKTG 2120Supervisory Leadership 3 credits
MKTG 2201Prin of Sales 3 credits

G1: Communications Electives

SPCH 1101Intro to Public Speaking 3 credits
SPCH 1103Interpersonal Communicati 3 credits

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