Administrative Support

  • Credits: 31
  • Degree Type: Diploma
  • Campus: East Grand Forks

Program Overview

This program will prepare students for performing a full range of office tasks. Secretaries/receptionists process incoming and outgoing mail, keyboard documents and forms, file and retrieve records, handle telephone calls, and make travel arrangements. In addition, the secretary/receptionist uses microcomputers and a variety of software application programs to perform document processing and file management tasks, as well as create informational marketing pieces. This major requires strong skills in communications, telephone techniques, computer usage, and human relations.


Employment

Employment opportunities will vary depending upon the individual's achievement. An individual may obtain administrative office support employment with these basic skills.


According to CAREERwise, the median hourly pay as an Administrative Assistant or Secretary in the state of Minnesota is $18.43 per hour. The employment outlook through 2024 is expected to grow approximately 0.1%, a low-growth career.

Potential Job Titles


Program Courses

View semester schedule by campus: East Grand Forks

Required Courses

Course # Course Name Credit(s)
ACCT 1100 Prin of Bookkeeping 3 credits
ADMS 1100 Keyboarding I 3 credits
ADMS 1102 Keyboarding II 3 credits
ADMS 1110 Word Processing 3 credits
ADMS 1116 Business Communications 3 credits
ADMS 1120 Office Procedures 3 credits
ADMS 1128 Records/Database Mgmt 3 credits
CPTR 1104 Intro to Computer Tech 3 credits
CRLT 2103 Job Seeking/Keeping 1 credits
SSCI 1101 Human Relations 3 credits
  Area of Interest Electives ( *See Elective Course Options Listed Below ) 3 credits
TOTAL COURSE CREDITS: 31 credits
 

Area of Interest Elective Course Options

For this particular pathway, NCTC recommends a student explore further coursework in the Minnesota Transfer Curriculum areas listed below. Need help? Schedule an appointment with a Northland Academic Advisor for assistance in selecting courses.

Course # Course Name Credits
ACCT 1108 Busn Math/Calculators 3 credits
ACCT 1124 Spreadsheet Concepts 3 credits
ADMS 1114 Desktop Pub/Pres Graph 3 credits
ADMS 2281 Internship (2-4cr) 4 credits
BUSN 2218 Legal Environment Busn 3 credits
BUSN 2221 Prin of Accounting I 4 credits
CDEV 2250 Sign Language I 1 credits
CPTR 1106 Microcomputer Databases 3 credits
CPTR 1131 Microcomputer Maintenance 4 credits
CPTR 1500 Intro Web Concepts 3 credits
HPER 1122 Yoga 1 credits
HPER 1143 Self Defense for Women 1 credits
HPER 1410 First Aid/CPR 1 credits
MKTG 2120 Supervisory Leadership 3 credits

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