Strength-Based Leadership
Do you have the chance to do what you do best every single day? Chances are, you don’t - in fact, only 20% of all people say that they are doing what they do best each day. And that is a national tragedy according to strengths expert, Marcus Buckingham. For that 20% who do play consistently to their strengths, they are six times more likely to be emotionally engaged on the job and three times more likely to report having an excellent quality of life in general. And that makes them better employees, less stressed, more passionate, more productive, and making significant, quality contributions to the organization. Everyone wins.

Strengths & Employee Engagement
An ever-increasing number of studies are being published by reputable thought leadership engines such as the Gallup Management Journal, Harvard Business Review, Fast Company, and Human Resource Management Review about the financial benefits of engagedemployees versus the risks/costs incurred by actively disengaged employees.
Engaged employees care about the future of the company and actively contribute to the company’s success. The percentage of engaged employees in an organization is a more accurate predictive indicator of business profitability than the percentage of satisfied employees. It is vitally important that business executives and HR professionals understand that engagement is not synonymous with satisfaction. Dissatisfied employees can be highly engaged and working hard to further the success of the organization, while satisfied employees can be actively disengaged, subtly undermining an organization’s profitability.
Consider the following statistics:
- Employees with the highest level of commitment [engagement] are 87% less likely to leave the organization
- Engaged employees are 5x less likely than non-engaged employees to have a safety incident and 7x less likely to have a lost-time safety incident
- Engaged employees are up to 43% more productive
- Engaged employees average 27% less absenteeism than those who are actively disengaged
- Companies with highly engaged employees have shown an almost 52% gap in operating income over those companies with predominantly low engagement scores
Gallup has widely published that the #1 key predictive indicator (KPI) of employee engagement is the response to the following question: “Do you get to do what you do best every day?” Unfortunately, on average, only 29% of the American workforce responds “yes” to this question. This disconcerting finding was an impetus for further global research to understand employee strengths and the impact of playing to strengths in the workplace. Gallup’s research concluded that there is indeed a causal relationship between perception of playing to strengths and subsequent engagement. Consider Gallup’s conclusions:
- When leadership fails to focus on individual’s strengths, the odds of the employee being engaged are 9%
- When leadership focuses on the strengths of its employees, employee engagement increases to 74%
For the above reasons, the Center for Outreach & Innovation at Northland College developed a customizable Strengths Performance Training and Coaching series. The curriculum is based upon Marcus Buckingham and Gallup research published in The One Thing You Need to Know, Now, Discover Your Strengths, Go Put Your Strengths to Work, StrengthsFinder 2.0, Strengths Based Leadership and 12: Elements of Great Managers. The first three modules of this training were co designed, tested and piloted in collaboration with the Customized Training Division at Alexandria Technical College. Built upon this strong foundation, Northland College’s DeAnna Murphy and Norma Smith developed Modules 4 & 5 to help individuals and teams continue the strengths journey. These two experiential learning training sessions incorporate the robust research and best practice findings published by Zenger Folkman’s The Extraordinary Leader and The Inspiring Leader, principles of Tuckman’s Stages of Team Development, and best practices gathered from Murphy and Smith’s years of experience coaching teams and individuals.
Strengths Performance Training: Learning Model
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